Ratings & Reviews

Overall Rating

5(91 reviews)96.7% of customers recommend this property

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Resident Reviews

Great place to live submitted by Rachel M. - |Recommended: YesI've lived at Winding for 3.5 years now and am very satisfied. The ladies in the office are very pleasant and the maintenance staff is on top of things and very respectful of space. Would recommend to anyone
response from property -Your kind words mean everything to us! It isn't just the staff that make us the best community in the region, it's our residents that make us want to shine. We enjoy being there for them and helping them make their home a place to be proud of. Thank you for being part of our wonderful community that is Windsong Place Apartments!
Great Place to Livesubmitted by Bethany S. - |Recommended: YesIt's very quiet. Maintenance quickly responds. The office very friendly and answers all questions. Very enjoyable experience living here.
response from property -Thank you for taking the time to leave us a review! We enjoy being able to assist our residents in any way we can. The special bond we create with them makes Windsong a wonderful place to live and work. Our community has the best residents in all of Western New York!
Staff and Management are very attentative.submitted by Bryce T. - |Recommended: YesLiving in the Windsong Community has been very good.
response from property -Thank you for the review Mr Thompson! It's always a pleasure to speak with you and we love having you as a resident. We take great pride in being available to our residents whenever they need us to be able to create the great relationships that we know will last for years. The friendships we build are invaluable!
Very goodsubmitted by Rajendra T. - |Recommended: YesEvery thing is good and in Systematic.
response from property -Thank you Mr Telagathoti for being a resident of Windsong Place Apartments. We enjoy the community feel we can offer our residents and do our best to keep all aspects of living with us as comfortable as possible on a daily basis. We always welcome the opportunity to create new friendships!
Location, Location Location, submitted by Daran F. - |Recommended: YesThe complex was closely located to the airport for ease of access to work. Maintenance crew was prompt for repairs, and office workers answered any questions and took care of any issues.
response from property -Mr Fields, Thank you so much for taking the time to review your Windsong Place experience! One of our favorite things to boast about is being right in the middle of all the action with the best restaurants, shopping and airport just minutes away. We love your shout out to our maintenance team for all the hard work they do keeping everything in working order!
Great place to livesubmitted by Steven P. - |Recommended: Yesnice place, very convenient to everything in the area
response from property -Mr Pingree, Thank you for taking the time to leave some great comments on your experiences while living at Windsong Place Apartments. Our location is second to none when it comes to being "right around the corner" from the best shopping and restaurants in Williamsville. We look forward to having you as a resident for years to come!
Noise submitted by Satyajit J. - |Recommended: YesIt's one of the best apartment community in Buffalo Williamsville Amherst area. Very pleasant and professionally managed property. The only time you will curse yourself, If you get an unruly neighbor specifically someone on 2nd floor ...
response from property -Thank you for the review Mr. Satyajit. Your comfort and enjoyment of living at Windsong Place is always our first priority. I know we quickly addressed the noise issue you were concerned about and we are more than happy to discuss anything else that may hinder you from being as content as possible. I look forward to having you as a resident for many years to come!
Fantastic, cozy and warm place submitted by Archana C. - |Recommended: YesThis place is the definition of home So proud to show off my place and surroundings when friends visit The layout of the apartments is great, the neighborhood is civilized mostly , there's always some fun activity that the management conducts and it's extremely pet friendly The dog park in the complex is a great place except some owners don't clean up after their pets, which isn't the management's fault and when I take my dog to the office on errands, he always gets a treat Most impressive of all is their snow-clean-up service During the snow-debacle of 2014, the management made sure our driveways were cleared out pronto Oh and their clubhouse is an amazing place to host parties too In short, I can't imagine a better place to live
response from property -Wow! You're making us blush! Thank you for the wonderful review. We are working very hard to meet and exceed the expectations of all of our residents. Windsong Place offers such a wide selection of amenities for everyone! Please feel free to stop in at the Clubhouse to see us. We LOVE when the residents pop in to visit! As the new Community Manager, I am having such a great time meeting all the people who make up our community!
Tenantsubmitted by Charles &. - |Recommended: YesWhat a wonderful place to live New management is fantastic Maintenance is fantastic too
response from property -Thank you so much for your kind comments Mr & Mrs Niles! Our new management team is excited to create some long lasting relationships with the wonderful tenants of Windsong Place Apartments!
This property is lovely. submitted by Dr. W. - |Recommended: YesIt is a wonderful place to call home.
response from property -Thank you for the compliment. We are very glad you have chosen Windsong Place Apartments as your home. Patricia Dibble, Community Manager
Nicesubmitted by Ahmed A. - |Recommended: YesAwesome
response from property -Thank you, very are very happy you like it here at Windsong Place Apartments. Patricia Dibble Community Manager
The property is well maintained and clean.submitted by Melissa D. - |Recommended: YesThe apartments are spacious and comfortable. The ground are well maintained and clean.
response from property -Thank you for making Windsong Place Apartments your home. We are very happy that you are comfortable in your apartment home and our community. It is our goal to keep the grounds and the apartments looking beautiful at all times. Please let us know if there is anything we can do to make your stay with us better. Sincerely, Patricia Dibble Community Manager
Well Maintained, but rigid managementsubmitted by Mark P. - |Recommended: NoOverall, Windsong is a well maintained property with a number of nice amenities. The maintenance staff is wonderful and responds quickly to issues. However, the management is rigid and seems indifferent about establishing long term relationships with residents. For example, despite being model tenants i.e., never missing a payment or turning in a payment late, having no pets, and having a cleaning service come through twice a month to maintain our unit , and despite the fact that our kitchen was frozen and unusable most of the winter our rent was raised. We we approached management about it, they responded with complete lack of empathy and said we could either pay the increased rent or leave. It is non-negotiable, rent goes up every year. Its clear that the management is not interested in establishing long term relationships with residents. Recognizing that we had been inconvenienced and maintaining our current rent would have gone a long way to engender a sense of trust and good will.
response from property -Dear Mr & Mrs. Prince, I am very sorry that you feel this way about our Community. We try very hard to minimize annual increases in the rent but we are not able to eliminate them due to the increased costs of doing business. I am also very sorry that you were inconvenienced during the Winter months. We did our best to minimize the impact of the freezing temperatures and unfortunately it was not enough to stop pipes from freezing and inconveniencing our townhouse residents. I am very empathetic to your concerns and I hoped that I had expressed that when we spoke. Based on your comments I failed to present that. Decisions on increases and contract dates are determined at a corporate level and not under my direct control. I hope that we can redeem ourselves in your eyes. Yours Truly, Jean Berry Community Manager
I rank the property as an excellent place to livesubmitted by Carol D. - |Recommended: YesThe service at Windsong is high quality and friendly.. The location of the property is the best.. I would always recommend this to anyone.
response from property -Thank you so much for your great comments. We appreciate the recommendation.
Lots of parking. maintenance is very friendly and timelysubmitted by Christina P. - |Recommended: YesA nice, quiet, secure area.
response from property -Thank you for the kind words. We are very happy that you are comfortable here at Windsong Place Apartments.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Windsong Place Apartments, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Windsong Place Apartments, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose