Ratings & Reviews

Overall Rating

5
(148 reviews)
95.3% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
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Resident Reviews

submitted by Thomas S. - |Recommended: YesGreat location and Extremely nice apartments — Apartments are nice and roomy. The staff is very friendly and courteous. Great location with any restaurant and store within 5-10 minutes deive
response from property -Hi Thomas, we agree with your generous review. Our location is perfect for both quiet living but having everything you need within 1 circle of the block! It offers such a huge variety of restaurants, grocery selections, home improvement, clothing shop and even the movies. Thank you for the shout out to the staff, we really do enjoy helping our residents whenever we can. Our hope is that you will be a part of our community for years to come
submitted by Justin C. - |Recommended: YesA well organized, quiet, and comfortable apartment for professionals — Since day 1 it has been nothing but professionalism with the staff and crew that maintain these apartments. It is clean, quiet, and perfectly suited for my needs. The location is optimal and there have been few if any complaints with the apartment itself.
response from property -Hi Justin, How nice of you to take the time to drop us a line on how you feel about your community & the staff. We always appreciate knowing just how effective we are when it counts the most. We have one goal and one goal only, to be the best of the best in the eyes of our residents. Thank you so much for being a resident and hope you will be with us for years to come!
submitted by Clement N. - |Recommended: YesGreat Place — This is a great property to live in, staff are very nice and respond to concerns right away. I would highly recommend this place for anyone looking for a place to live.
response from property -Hi Clement, You just made our day! We get so excited when a resident lets us know how much they love their home. Our staff is always available to help in any way we can. The residents have been through a rough year and it was rewarding to still make a difference in the lives of our residents. Thank you for taking the time to let us know how we are doing!
submitted by Constance G. - |Recommended: YesParadise — I have lived here a month now. I am so pleased with the apartment and the services provided. The snow patrol has been wonderful keeping the parking lot clean and clear of snow and ice. The valet trash collection is so convenient. And the office staff is polite and efficient in helping with any problems and questions Definitely the place to live
response from property -Big wave to you Connie! Thank you so much for taking the time to share your Windsong Place experience with everyone. Even if I do say so myself, we have some of the best maintenance and office people in the business. The reason is because we only choose people that truly love what they do and it shows everyday. We appreciate our residents and feel honored that you became a part of our community. We're certain you will be with us for years to come!
submitted by Jill S. - |Recommended: YesFriendly and clean — We have been here just over a month and feel everyone we have encountered is friendly. I like the efficiency of the snow patrol wish everyone would listen its kind of annoying to those of us that move our vehicles on a regular. Overall would recommend to anyone
response from property -Hi Jill, Welcome! We agree the Windsong Snow Patrol Team is the Best! Being born and raised in Buffalo NY has it's advantages! We are so excited watching as life slowly returns to normal so we can celebrate with our residents. Thank you for choosing our community as your home. We hope to have you with us for years to come!
submitted by Amanda M. - |Recommended: NoUnprofessional — It’s average with unprofessional management, to say the least.
response from property -Hi Amanda, I'm so sorry you feel we have been unprofessional. Our goal is to always be available for our residents with an open door policy. I'm more than happy to chat about any issue that made you feel we did not meet your expectations. We care about all our residents and want to create a community that everyone can be proud of including the team that takes care of any needs you may have. Thank you for taking the time to leave your thoughts, we always appreciate feedback, even if it 's negative. We are constantly looking for ways to improve.
submitted by Ryan C. - |Recommended: YesExcellent, spacious, apartment complexes — Excellent apartments Units are very large with up-to-date appliances and excellent maintenance staff. Build quality in some areas is a little suspect plank flooring seems rushed, awkward gaps between cabinets and appliances in kitchen, paint job seemed rushed, etc. . Very good apartments nonetheless.
response from property -Hi Ryan, We always appreciate you taking the time to give us your thoughts on your Windsong Place apartment. We have to agree that we have the best maintenance staff in the world! I am concerned though about the notations that some of the aspects of your apartment seemed rushed. We pride ourselves on making sure the details count towards the overall experience of living in our apartments and in our community. My personal goal is make sure our Maintenance team addresses each of the items you feel need attention and we will keep at it until it's perfect! Thank you for being a part of our community!
submitted by Harold H. - |Recommended: YesFixing things slow — Takes to long to get things fixed on the out side of building most of the time the staff is right on the ball for inside..
response from property -Hi Mr Hubbell. We apologize for the delay in repairing the siding after that huge windstorm. I agree our Maintenance guys ae the best around, however, they are not experts at exterior siding so we were at the mercy of waiting for a skilled vendor to be sure the repairs were solid and done correctly. It took him a bit to get to us after the storm did so much damage around town. He was finally able to make his way to us and I hope you can see what a great job he did putting everything back to right!
submitted by Nicholas A. - |Recommended: YesVery nice, clean, friendly environment. Great for adults and families. — Cozy, warm and welcoming, pretty good space. Although, lots of things breaking and not getting fixed.
response from property -Hi Nicholas, we're so happy you like your new home! I know there was what appeared to be a maintenance issue with your washer that took a couple days to figure out but...I also understand one of your friends is a prankster and shut off the breaker causing it to stop. I'm glad we figured out that mystery! We are here to assist should you come across anything else we can help you with while you settle into you new community. Welcome Home!
submitted by Antonia C. - |Recommended: YesGreat place to live immaculate Service — Grear
response from property -Hi Antonia! We think you're GREAT too! Thank you for taking a moment to leave us your thoughts on how much you love your home at Windsong Place Apartments.
submitted by Timiko N. - |Recommended: YesThis is a beautiful property for families and singles alike. — Windsong is in one word beautiful. The grounds as well kept and the staff members are professional, kind, courteous people. At Windsong, I occupied the Loft unit for 2 years. I can't tell you how many compliments I received in regards to it. Heating the apartment is the only issue I had and that is to be expected with high ceilings. What helped me with that is the fan at the bottom f the stairs. The events the staff puts on for the residents are always nice and a lot of fun. I was able to take my grandchildren on one when they visited me and they really enjoyed it. I not only recommend Windsong to others I have let people see my apartment close up to show.
response from property -Hi Miko! You were such fun to have as a resident! How nice of you to take a moment and leave some of your thoughts on your time with us. I'm so happy you enjoyed the loft apartment. It's definitely a favorite especially with those who love a lot of light and sunshine to fill their home. We really miss having our resident events and look forward to when we can all come together for them again. You stay safe and healthy and if you ever come back to our neck of the woods, we would love to welcome you home again!
submitted by Mary K. - |Recommended: YesLove it here — Clean, quiet, and well-maintained
response from property -Hi Mary Kay! We are so happy you are settling in and enjoying your new home. Being tucked away in our own little corner of Williamsville gives us this wonderful, quiet community that many people do not even know is here. Our location is perfect for quick access to everything you could need while still maintaining that friendly neighborhood feel. Welcome to Windsong Place Apartments! We are thrilled you have become a part of our community.
submitted by Jenna K. - |Recommended: YesAbsolutely Wonderful — Such a wonderful community to live in. Everyone is extremely friendly, the staff is attentive, and the grounds are really well kept. I wouldn't hesitate to recommend this property to a friend.
response from property -Hello Jenna! Thank you so much for taking a moment to give us a shout out. We have one of the best communities in Western New York. There is nothing like sharing the laughter and company of people who enjoy all the great things that Buffalo NY has to offer. The staff has so much fun interacting with our residents from offering them a great "Breakfast on the Run" from the parking lot while they leave for work, to covering the Clubhouse in Spiders for Halloween. We appreciate all our residents and look forward to having you be a part Windsong Place Apartments for years to come!
submitted by Nancy D. - |Recommended: YesThis is a lovely community, well maintained, beautiful landscaping, and a wide assortment of apartments — We've been here three months and are starting to feel at home and part of the community. We enjoy walking the grounds, saying hi to our neighbors and find it a very comfortable and friendly place to live. The professional staff is responsive to our questions and requests for any help we need. The pool and picnic area is lovely and well maintained. Every amenity you'd look for, whether it's grocery shopping, restaurants, retail, is nearby. We love our convenient mail service and package delivery.
response from property -Hi Nancy! We are so glad you have settled in and feel at home in your new apartment. Creating a sense of community is what we love to do. Our residents mean everything to us and we work tirelessly to make sure they are comfortable and feel like a part of the community from day one. Its so true about our location! Everything you could possibly want is literally "right around the corner". We are honored you chose us for your new home and hope you will be with us for years to come!
submitted by Mary B. - |Recommended: YesI think the property is well maintained and a pleasant place to live — I would tell them it is a very nice place to live. Very convenient to everything, great location. Property is well kept and the staff,, maintenance are very nice.
response from property -Hi Mary! We are so pleased you have joined our community this year! Thank you for taking the time to let us know what you think about your new home and the staff that makes everything possible. You are so right in mentioning the location. We al enjoy the quiet park like setting where residents can come home and unwind from a crazy day. However, just take a quick drive around the block and you find the best restaurants, shopping, movie theatre and specialty stores for anything you may be looking for. We look forward to having you as a resident for years to come!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Windsong Place Apartments, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Windsong Place Apartments, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose