Ratings & Reviews

Overall Rating

5(98 reviews)94.9% of customers recommend this property

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Resident Reviews

Amazing place to livesubmitted by Cynthia H. - |Recommended: YesI have lived in many places across the country and this one is by far the best. I would defiantly recommend looking into this place.
response from property -Hi Cynthia, comments like yours make us strive to be even better every day. We always enjoy your company at our resident events from gift wrapping to our "Sweet Traditions" party. Thank you for being such a welcome part of our community now that you're in our corner of the country and for taking the time to let us know how we are doing. You're 5 star to us too!
Nice Neighborhood, and friendly maintenance staff.submitted by Dominic M. - |Recommended: NoThe owner did a good job in creating an appealing apartment setting from the outside. However the inside apartment is outdated, and they are asking too high of a price for what they offer. The maintenance staff is friendly and fixes all issues in a timely manor, if not the next day the issue was sent. However the head office manager was not helpful in resolving any issues that occurred. There was no customer service once you walked into her office, she was always right. I will not renew my contract with you, nor would i ever suggest this complex to friends family.
response from property -HI Dominic, my apologies that we could not meet your expectations. We boast by far, the best residents in Western New York. Keeping open communication with everyone is a big part of what makes it such a special community. Our goal is always to keep residents informed of milestones throughout their lease, reminding them of upcoming dates to remember via emails and auto notices. Unfortunately, I could not alter the lease agreement for you. I'm happy you appreciated the appealing exterior of our community, the new windows throughout and brand new roofs on every building. Oh, we also installed new Stainless Steel appliances, granite countertops, new faucets, plank flooring, low flow toilets, energy efficient showerheads, and updated lighting fixtures with LED lighting. We always welcome any suggestions from our residents on any other updating they would like to see in their homes! They are our best resource!
Great Placesubmitted by Ajayakumar B. - |Recommended: YesWell maintained community . Great support from team
response from property -Hi Ajay! Thank you for taking the time to let us know how you feel about your community. We strive to keep everything up to date and fresh for everyone. Our people take great pride in making Windsong Place Apartment the most sought after community in Williamsville!
Better research with rental increases to retain good paying tenantssubmitted by Kito H. - |Recommended: YesIt’s a good 12 month option
response from property -Hi Kito, thank you for your comments and the opportunity to address them. Our marketing team is in a constant state of comparing our pricing combined with our offerings to bring our residents the best value available. While pricing does historically increase for any apartment community, we have made numerous efforts to offset those increases whenever we can by way of upgraded flooring, appliances, LED lighting, low flow toilets, and beautiful granite countertops. This year has brought many increases from our vendors, however, we only passed on a small percentage of those increases to our residents. Our residents are important to us and we will always strive to minimize any impact pricing may cause. We enjoyed having you as a resident and thank you for taking the time to share your thoughts with us.
The property is nice, renovations are lack lustersubmitted by Carl T. - |Recommended: NoQuiet, pretty community, but cost is too high and renovations are done cheaply and lack luster. Our apartment was fitted with granite countertops but contractors left a wooden wedge with a gap under the counter top to make it level. In order to facilitate plowing in the winter the complex threatens with towing if your vehicle isn't moved.
response from property -Carl, I'm saddened that you feel the upgrades we have installed did not create the intended pride in your home that so many of our residents have expressed. I'm glad you have brought the gap in your leveled granite countertop to my attention. I will be having maintenance trim out the area immediately. I'm sure it was a rare oversight that can happen when you are installing so many new roofs, new energy efficient windows, stainless steel appliances, plank flooring, low flow toilets and LED lights. Costs are rising in all areas of our economy and we are making every effort to assist our residents in battling them. The method we use for snow removal in all areas minimizes walking and driving hazards with resident safety in mind. We do need resident assistance to maximize these goals to which almost all residents appreciate and participate. Thank you for bringing your concerns to our attention, we always lwelcome feedback so we can improve all aspects of resident life.
A truly carefree living experience.submitted by Thomas L. - |Recommended: YesBeautiful apartments grounds but what really makes this place what it is is the staff. All professional, friendly and appear to care about the tenants. Maintenance requests are handled promptly and efficiently. Really wonderful people and that are responsive to all inquiries. It is worry-free Come home to a clean, well maintained home inside and out.
response from property -Hello Thomas, thank you for taking the time to write a review showcasing your favorite things about Windsong Place Apartments. We enjoy knowing our maintenance team and staff help create a place that you are proud to call home. Our staff truly love what they do and look forward to spending time enjoying the relationships we build with our residents. Your appreciation is fuel for us to put on our thinking caps for ways we can do even better every day!
Well maintainedsubmitted by Ryan S. - |Recommended: YesSo far Windsong has been very quiet, very clean and very comfortable. No complaints.
response from property -Hi Ryan, we are so glad to have you as a member of the Windsong Place Apartments community! Thank you for taking the time to give us your thoughts on your new home. You'll find we look forward to feedback to make sure we are taking proper care of our residents while keeping up the property so you can be proud of where you live. Get ready for warm weather and resident events!
Great place to livesubmitted by Caroline L. - |Recommended: YesVery safe and clean place to live. I am always happy to call Windsong my home.
response from property -Hi Caroline! We're so happy you call Windsong Place Apartments your home as well! You can't beat the quiet gem we have with our location tucked into the middle of Williamsville hidden among all the best restaurants, shops and entertainment opportunities. Our Maintenance team loves it when a resident notices all their hard work to keep everything neat and tidy. Thanks for noticing! We hope you continue to enjoy your home for years to come!
Its one of the best apartments I ever lived.submitted by Leela V. - |Recommended: YesAll the maintenance taken care of. Ultra clean common areas. Spacious rooms, awesome lighting. I am just a big fan of the apartments. The biggest take away is that the maintenance is on the spot. They do eveything immediately. Awesome.
response from property -Hi Leela! We are so happy you're pleased with your new home. Our team prides themselves on making every one of our residents feel like they are the most important resident in the community because you are! Our Maintenance team is one of the best you can find. Many have been here for years and are extremely knowledgeable in both the property needs as well as any repair work that requires their attention. Thank you for taking the time to let us know how we're doing and we hope you remain a resident with us for years to come! Oh, and by the way...You're Awesome!
Maintenancesubmitted by Karen F. - |Recommended: YesI love our apartment Anytime I have any concerns they are addressed quickly and professionally.
response from property -HI Karen! Gotta love our maintenance crew! A number of the guys have been with Windsong for many years and know the property inside & out! They enjoy being out and about chatting with our residents and taking care of them. Thank you for the shout out to them!
This place rock great staff and housingsubmitted by Ryan T. - |Recommended: YesRent a place here if you can cant get any better then your own home.
response from property -Hey Ryan. You Rock! Thank you for taking the time to let us know how we are doing! We love feedback from our residents so we can either keep doing what we're doing or find a way to do it better!
Great place to livesubmitted by Martha S. - |Recommended: YesIt’s a great place to call home. Very peaceful in spite of the kids. Very family oriented. We have the Townhouse with attached garage, Over all AWESOME place for short or long term living.
response from property -Hi Ms. Sayles! Thank you so much for taking the time give Windsong Place a shout out! We love our residents and our community and it makes us so proud when our residents feel the same. The residents are the reason we strive to be the best. We hope you stay with us for years to come.
Wonderfulsubmitted by Ron D. - |Recommended: YesMaintenance is always on time as scheduled
response from property -Hi Ron! Gotta love our great maintenance team! Many have been here for years and know our residents like family. Thanks for taking the time to give them a shout out!
Quiet placesubmitted by Xuchenxi Y. - |Recommended: Noit is a quiet and nice place to live. good environment. nice neighbors. But office and maintenance people disrespect your privacy, always get into your apartment without calling you when you are not home. They do not ask whether you mind checking something and get in directly which makes me very uncomfortable.
response from property -Hello Mr Yu. My apologies if our team has made you feel uncomfortable at any time during your time with us. We truly care about our residents and always want to make sure everything in their apartments are up to date and safe. We have also been doing numerous upgrades to apartments to keep them fresh and updated for our residents. We give advanced notices so we don't surprise our residents in the form of both door postings, calls and emails. I welcome any suggestions you may have to make any required maintenance needs more acceptable to your schedule. Thank you for being a resident of Windsong Place Apartments!
4 starssubmitted by Viola S. - |Recommended: YesI like the central location
response from property -Hi Viola, Don't you just love how close everything is?! Just making 1 lap around the block takes you past fast food choices, special occasion restaurant choices, multiple food stores to cover whatever craving you might have, discount stores for quick grab & go, or high-end shopping to purchase that item that will last you years and years. Don't forget the great breweries that create a perfect night out with friends after you catch the latest movie release at the Cinemax. What a great place to live! Thanks for leaving your thoughts and for being a resident of Windsong Place Apartments!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Windsong Place Apartments", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Windsong Place Apartments", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose