Ratings & Reviews

Overall Rating

(138 reviews)
95.7% of customers recommend this property

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Resident Reviews

submitted by Timiko N. - |Recommended: YesThis is a beautiful property for families and singles alike. — Windsong is in one word beautiful. The grounds as well kept and the staff members are professional, kind, courteous people. At Windsong, I occupied the Loft unit for 2 years. I can't tell you how many compliments I received in regards to it. Heating the apartment is the only issue I had and that is to be expected with high ceilings. What helped me with that is the fan at the bottom f the stairs. The events the staff puts on for the residents are always nice and a lot of fun. I was able to take my grandchildren on one when they visited me and they really enjoyed it. I not only recommend Windsong to others I have let people see my apartment close up to show.
response from property -Hi Miko! You were such fun to have as a resident! How nice of you to take a moment and leave some of your thoughts on your time with us. I'm so happy you enjoyed the loft apartment. It's definitely a favorite especially with those who love a lot of light and sunshine to fill their home. We really miss having our resident events and look forward to when we can all come together for them again. You stay safe and healthy and if you ever come back to our neck of the woods, we would love to welcome you home again!
submitted by Mary K. - |Recommended: YesLove it here — Clean, quiet, and well-maintained
response from property -Hi Mary Kay! We are so happy you are settling in and enjoying your new home. Being tucked away in our own little corner of Williamsville gives us this wonderful, quiet community that many people do not even know is here. Our location is perfect for quick access to everything you could need while still maintaining that friendly neighborhood feel. Welcome to Windsong Place Apartments! We are thrilled you have become a part of our community.
submitted by Jenna K. - |Recommended: YesAbsolutely Wonderful — Such a wonderful community to live in. Everyone is extremely friendly, the staff is attentive, and the grounds are really well kept. I wouldn't hesitate to recommend this property to a friend.
response from property -Hello Jenna! Thank you so much for taking a moment to give us a shout out. We have one of the best communities in Western New York. There is nothing like sharing the laughter and company of people who enjoy all the great things that Buffalo NY has to offer. The staff has so much fun interacting with our residents from offering them a great "Breakfast on the Run" from the parking lot while they leave for work, to covering the Clubhouse in Spiders for Halloween. We appreciate all our residents and look forward to having you be a part Windsong Place Apartments for years to come!
submitted by Nancy D. - |Recommended: YesThis is a lovely community, well maintained, beautiful landscaping, and a wide assortment of apartments — We've been here three months and are starting to feel at home and part of the community. We enjoy walking the grounds, saying hi to our neighbors and find it a very comfortable and friendly place to live. The professional staff is responsive to our questions and requests for any help we need. The pool and picnic area is lovely and well maintained. Every amenity you'd look for, whether it's grocery shopping, restaurants, retail, is nearby. We love our convenient mail service and package delivery.
response from property -Hi Nancy! We are so glad you have settled in and feel at home in your new apartment. Creating a sense of community is what we love to do. Our residents mean everything to us and we work tirelessly to make sure they are comfortable and feel like a part of the community from day one. Its so true about our location! Everything you could possibly want is literally "right around the corner". We are honored you chose us for your new home and hope you will be with us for years to come!
submitted by Mary B. - |Recommended: YesI think the property is well maintained and a pleasant place to live — I would tell them it is a very nice place to live. Very convenient to everything, great location. Property is well kept and the staff,, maintenance are very nice.
response from property -Hi Mary! We are so pleased you have joined our community this year! Thank you for taking the time to let us know what you think about your new home and the staff that makes everything possible. You are so right in mentioning the location. We al enjoy the quiet park like setting where residents can come home and unwind from a crazy day. However, just take a quick drive around the block and you find the best restaurants, shopping, movie theatre and specialty stores for anything you may be looking for. We look forward to having you as a resident for years to come!
submitted by Enrique P. - |Recommended: YesExcellent job — Awesome quick response thx your appreciated
response from property -Hi Enrique, Thank you for the shout out! You are appreciated as well. We have the best residents in all of Western New York!
submitted by Sandel A. - |Recommended: YesIt’s nice — It’s a very quiet and clean spot I like it
response from property -Hey Sandel, Welcome to Windsong Place Apartments as one of our newest residents! I see you've found a some of the cool items available to you in your resident portal like the the review button! We check for reviews everyday and get excited when we see new ones so we can see if we are making our residents happy and comfortable. Thank you for taking the time to share your thoughts! We appreciate you and all our residents everyday!
submitted by Annapoorna A. - |Recommended: YesResponsive, clean and pretty — Windsong has been a low stress experience. The staff are super friendly to include their timely maintenance, and the grounds and buildings are super clean. I'd highly recommend.
response from property -Hi Annapoorna! We're so glad you chose Windsong Place Apartments as your home. Thank you for the kind words about our staff. The leasing team takes great care in communicating with all new residents on how simple it is to have everything in place leaving a quick 10 minute sign off and key exchange on your moving day. Our Maintenance staff is the best when it comes to keeping the grounds in tip top shape and taking care of all our residents requests. Don't you just love the live, electronic work orders! The team knows what you need within just seconds of you placing the order. We hope you call us home for years to come!
submitted by Betsey I. - |Recommended: YesConvenient and hassle-free — Great location, close to major retailers, supermarket as well the quaint village of Williamsville. Maintenance requests addressed in a timely manner. I love the new Valet Living garbage collection service - I no longer have to take my trash out to the dumpster, which is very convenient.
response from property -Hi Betsey, Thank you so much for taking the time to let us know what you love about living at Windsong Place Apartments! We enjoy having you as a resident and are so happy you are taking advantage of all the amenities we offer. They say location is everything. Our residents love being tucked away in our little park setting but still only have to travel 10 minutes in any direction to get to everything they need. We look forward to having you with us for years to come.
submitted by Alexey K. - |Recommended: NoNoise level is very high disturbing sleep and is not in compliance with quiet enjoyment covenance — The sales person Christina sold us on the absolutely quietness of the apartment quote , that turned out to be simply not true. The property manager Cheryl exhibited unethical behaviors with us almost every time, including by directly lying to us. Not a good image for a customer-facing role. Maintenance staff is terrific and respensive.
response from property -Mr. Kruglov, we appreciate each review, even if not a 5 Star as it affords us the opportunity to improve. Apartment living is not always perfect but we try our very best to create a respectful, pleasant community. We can never, and have never, guaranteed "absolute quiet" in any apartment, as this is not a reality. I also want to offer my apologies for your feeling it was unethical to ask if you have attempted to talk to them as they may be totally unaware they are disturbing you. It was not my intention. We believe communication promotes great neighbors. As promised, I spoke to your neighbors on the same day as your complaint. They were very responsive and even told me they would introduce themselves and find out how they can help to solve the problem. In conclusion, it is my greatest hope that the problem has been resolved for you.
submitted by Diamond J. - |Recommended: NoNeeds better management — The quality is supposed to be luxury but everything is made cheap and falls apart. It’s over priced and there are far too many rules the funniest one is no barking at the dog park . They barely water the grass and it’s always brown. They removed all the handles to the outside water spickets so you can’t use them and charge you for stuff you don’t even use, like valet trash and a “technology package”. Water used to be included and now they charge you for it. Every single one of our neighbors has some complaint about this place and the management. Maintenance staff gets an A but the management at the office is terrible. I would never recommend this place to friends or family.
response from property -Hi Diamond, thank you for choosing to live with us for over 4 years, and for taking the time to leave this review, although it did sadden me to read it. All of our staff, whether Management or Maintenance pride ourselves on making sure our entire community is treated equally and fairly. Any rules we apply are designed to create a healthy and safe environment for our residents to enjoy. To address a few of your points; while we too wish the landscaping was perfect at all times, sprinkler systems cannot always counteract a month of record-breaking temperatures. In fairness to your comment, the truth is there is very little brown grass although there are some high sun areas where I would agree with you. The objective at all times is to be the best community in the area with the best curb appeal offering the latest amenities and still keep competitive pricing for everyone who calls us home. Purchasing a bulk agreement Technology Package saves our residents 60% for internet/cable and Valet Trash is a service that has received great feedback and will offer additional services in the future to once again benefit our residents. Having residents pay their own utilities has become a common occurrence for almost all communities within the Western New York area which includes water. Outside spigots are not for resident use as we run the risk of having one left on creating water damage. I'm sorry we have not met your expectations. We have added so many great things to our community from brand new windows, new roofs, low flow toilets & showers, LED lights displayed in brand new fixtures, stainless steel appliances & granite countertops along with updated blinds. I'm not sure what more we can do to create the perfect home for you, but rest assured, we will keep trying!
submitted by Takaaki O. - |Recommended: YesPerfect — I would really recommend here to live in.
response from property -Hi Takaaki, Thank you so much for leaving us your thoughts. We are sad to see you go but I bet you are excited to return to your country and family. Our community will miss you and hope that should you return to our part of the world, you allow us to be your home away from home again!
submitted by David R. - |Recommended: YesThe property is great — Great place to live. Friendly staff and neighbors.
response from property -Hi David, thank you so much for taking the time to leave us your thoughts. Our staff is always happy to assist the residents of Windsong Place Apartments. We always get excited when new people become part of our community and look forward to enjoying getting to know you and your family. Thank you for chosing us as your new home!
submitted by Jenny S. - |Recommended: YesReally love this place — I have been here a year and have to say it's a beautiful place. Staff I'd wonderful, both office and maintenance Apartment is beautiful and have very little complaints about living here.
response from property -Hi Jenny, We are so happy that you have chosen us for your home. You can't beat the location so close to everything you could need (but tucked away in this great park-like setting where no one realizes we're here)! Buffalo Airport is just 10 minutes away, all the best shopping is within 3 miles, top rated grocery stores surround us, restaurants galore for any taste that tickles your fancy and even a movie theater for a great night out. Thank you for taking the time to leave us your thoughts, we appreciate your comments!
submitted by Theresa J. - |Recommended: YesAwesome — Love it
response from property -Love you too Theresa! Thanks for being a part of Windsong Place Apartments!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Windsong Place Apartments, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Windsong Place Apartments, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose